Service
In today's competitive environment it is pertinent that one should focus on the core business activities and should outsource non-core activities to companies who have these activities as their core business.
We follow a 4 step process for complete end-to-end solution :
- Identify and define processes to outsource:
- Identify processes that are appropriate to outsource
- Define and develop clear process descriptions
- Identify/define objective service levels to measure deliverables
- Identify right provider
- Identify right service providers for specific requirements
- Structure the right relationship model
- Transition work successfully to the provider
- Implement relationship management processes
- Implement effective reporting structures
- Monitor the migration effort
- Manage the relationship
- Compliance to agreed Service Levels
- Monitor deliverables
- Making sure of proper coordination